Kateryna Shykova

Director Cex Business Operations at ABBYY

Kateryna Shykova has a diverse work experience. Kateryna started their career at AIESEC, where they worked as an Outgoing Exchange Project Manager from October 2010 to August 2013. In this role, they were responsible for communication with stakeholders, brand management, external communications, project planning, and team management.

After that, Kateryna joined Nestlé as an Intern in October 2014. Kateryna then worked as a Receptionist from September to October 2015, followed by a role as an Administrative Assistant from October 2015 to December 2018. In this position, they handled various tasks such as coordinating digital projects, assisting the BU Manager, coordinating financial documents, organizing special promotion activities, managing contracts, and ensuring compliance with health and safety regulations.

Kateryna's next role was at ABBYY, where they served as a Service Administration Specialist from March to May 2020 and later as a Global Services Administration Manager from May 2020 to January 2022. Kateryna then became a Service Operations Manager from January to October 2022, followed by a role as a Director Renewal Operations from September 2022 to January 2023. Currently, they hold the position of Director CEx Business Operations at ABBYY as of January 2023.

Overall, Kateryna has gained extensive experience in project management, administration, customer experience, and operations throughout their career at AIESEC, Nestlé, and ABBYY.

Kateryna Shykova completed their Bachelor's degree in International Economics and Management at KNUE im. Vadyma Hetmana from 2011 to 2015. Kateryna also obtained additional certifications in various fields, including Power BI, Salesforce, problem-solving techniques, and project management. The certifications were acquired from institutions such as LinkedIn and Kompyuternaya shkola Hillel (IT School).

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Previous companies

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Timeline

  • Director Cex Business Operations

    January, 2023 - present

  • Director Renewal Operations

    September, 2022

  • Service Operations Manager

    January, 2022

  • Global Services Administration Manager

    May, 2020

  • Service Administration Specialist

    March, 2020

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