The whole is greater than the sum of its parts. Teams make better decisions, produce better outcomes, and represent multiple viewpoints. We don't sacrifice the team for the individual.

Assume that people want to do the right thing, but sometimes lack tools or information.

Your success is the success of your team, and vice versa. Commit to the cause, and deliver on your promises and commitments.
We all belong to the team — the #OneABBYY team.

Use good judgment and your expertise in whatever decision you make. Be practical and pragmatic, and hold yourself and others accountable for outcomes.

Expect and demonstrate professionalism — keep learning and mastering your skills.

Act like everyone is watching and do the right thing for the company, your team, and the Customer.

We are all customers.We all have expectations, so let's keep ABBYY's standards high for our customers.

See things from the other person's perspective — be curious and learn.

Try new things and show courage. Look for opportunities to delight our customers.

Above all, show respect — be kind to your teammates, respect others' opinions, and listen.

Have empathy, but don't tolerate toxic behavior – we are all guardians of the culture and contribute to it, which impacts our environment.

Recognize others' efforts and successes, give praise, share helpful feedback, ask for help, and leave your ego behind. Make a positive impact and build a legacy.

Aspire to make things simple. There is beauty in being able to explain and understand things easily.

Focus on a few key things and do them really well. Aim to make your colleagues' work better and easier by bringing solutions and ideas.

Look for depth in what you do each day — we value our craft. Inspire others to look for opportunities to improve and do better — for ABBYY and our customers.

Lead with transparency — it drives effort and engagement. Trust your colleagues with knowledge and information. Ask direct questions if you want to know. It is a two-way street

ABBYY puts your information to work. We help enterprises and organizations to transform their data into intelligent, actionable outcomes, so they can make smart decisions faster and drive better results.


Information Technology

ABBYY

Ulf Persson

Din Idrisov

Andrii Biletskyi

Jervy D.

Head Of APAC Support

Viktor Vovk

Ostap Iskariev

Laura Dell'Acqua

Enterprise Customer Experience Ops Manager

Enterprise Customer Experience Manager

Roman Kilun

Stanislav Semenov

Pavlo Poliahushko

Viacheslav Prodan

Larysa Lototska

Hani Ghaith

Sergii Ostryanko

Mykola Kalchenko

Scott Chitty

Eduards Putra

Sergey Osypenko

Anastasiya Tsed

Eugene Churylov

Chris Miller

Kateryna Shykova

Clayton Peddy

Vitalii Tyshchenko

Bruce Orcutt

Patrick Jean

Rares Man

Brian Unruh

Neil Murphy

The Customer Success and Support team at ABBYY is dedicated to ensuring that clients maximize the value of ABBYY's solutions. They provide ongoing support, facilitate smooth onboarding, drive product adoption, and foster long-term customer relationships to ensure satisfaction and retention. Additionally, the team handles renewals and strategizes to enhance the overall customer experience across different regions.

Customer Success and Support

Technology and Engineering

Sales and Business Development

Marketing and Communication

Customer Success and Support

About

Team members

Other teams at ABBYY

Technology and Engineering

Sales and Business Development

Marketing and Communication