Katja Kuusela

Head Of Service Operations at Abloy

Katja Kuusela has a diverse work experience spanning various roles and industries. Katja is currently working at Abloy Oy as the Head of Service Operations, leading their digital factory for software solutions and services. Their responsibilities include professional services, consultation, project management services, technical software services, integrations, API management, data center and capacity services, with a focus on cyber security. Prior to their current role, Katja worked as an Entrepreneur in their own company, providing training and coaching services. Katja also served as a Business Executive at Qvik and held several roles at HiQ Finland, including Customer Lead and Account Executive. Before that, Katja gained valuable experience at Nokia, where they worked as a Service Manager, IT Production Manager, Delivery Manager, Team Leader, and Application Specialist. Katja also worked as an IT Trainer at Ties oy and as a Trainee at OBI Bau- und Heimwerkermärkte GmbH & Co. Overall, Katja has a strong background in service operations, customer management, integration, coaching, and IT management in various industries.

Katja Kuusela's education history includes a Bachelor of Science degree in Business and Administration, with a major in Information Systems Science, obtained from Jyväskylä University of Applied Science from 1998 to 2001. Katja also holds a Master of Science degree in Economics and Business Administration, obtained from LUT University from 2023 to 2025.

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Timeline

  • Head Of Service Operations

    June, 2021 - present

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