Erin W. has an extensive work experience spanning various industries. Erin is currently the Director of Service Design at About Fresh, where they lead a cross-functional team in designing and implementing nutrition access programs. Erin'srole involves translating partner goals into actionable programs and embedding customer feedback into product and services. Prior to this, Erin was a Business Development Manager at About Fresh, where they developed the Fresh Connect partnership strategy and generated new opportunities for nutrition incentive programs in healthcare.
Before joining About Fresh, Erin worked as the Global Brand Manager at The Industrious Spirit Company, where they led sales operations, managed key accounts, and supported product launches and marketing events.
Erin also has experience in the healthcare industry. Erin served as the Director of Service Design & Customer Success at N1 Health, where they designed a service line using predictive analytics to address social influencers of health. Additionally, Erin was an Account Executive and Senior Manager in Population Health Management at athenahealth, where they developed strategic account plans and expanded the use of technology and services.
Furthermore, Erin has experience in sustainability and publishing. Erin was a Managing Editor at Paperbark Literary Magazine, overseeing a team and participating in fundraising and strategic planning. Erin also worked as a Social Impact Investment Associate at PVGrows Investment Fund, creating a process for launching an impact investment club focused on local farm and food business lending.
Earlier in their career, Erin worked as an Operations Manager at Iora Health, supporting the launch of new primary care practices and disseminating best practices. Erin was also a Senior Consultant and Clinical Transformation Manager at Arcadia.io, managing client projects and establishing a Project Management Office.
Before their roles in the healthcare and sustainability fields, Erin gained experience in public health. Erin worked as an Immunization Information Support Consultant at JSI | John Snow, Inc. and as a Senior Quality Management Program Coordinator at the Boston Public Health Commission, HIV/AIDS Services Division.
Overall, Erin has a diverse background in service design, business development, brand management, healthcare, sustainability, and public health.
Erin W. completed their Bachelor of Science degree in Biological Sciences and Evolutionary Studies from Binghamton University in 2004. Later, they pursued a Master of Public Health degree with a specialization in Social and Behavioral Sciences at Boston University between 2006 and 2009. In 2018, Erin enrolled at the University of Massachusetts Amherst and earned a Master of Science degree in Sustainable Agriculture & Food Systems. During the same year, they also obtained a Permaculture Design Certificate from Sowing Solutions.
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