Roland Allan Lei

Roland Allan Lei has a diverse work experience spanning over 15 years. Roland Allan currently works at AcadiaSoft as a Technical Integrations Engineer, starting in 2019. Prior to that, they worked at Deutsche Bank as a Margin Manager/Senior Analyst from November 2015 to December 2018. In this role, they served as a senior margin manager for various business segments, including ISDA derivatives, repurchase agreement (repo), and foreign exchange (FX) for the APAC Region.

Before joining Deutsche Bank, Roland worked at E*TRADE Information Service LLC as a Risk and Fraud Analyst/Licensed Securities Broker from April 2011 to June 2015. Here, they assisted clients with trading and product concerns, such as equities, option contracts, ETFs, mutual funds, and futures contracts. Roland Allan also provided support for inquiries about historical performance, charts, financial data, corporate actions, and stock plan programs.

Prior to that, Roland worked at Ingram Micro as a B2B Sales Support from March 2009 to April 2011, where they provided technical support assistance to IT merchants, offering different IT solutions based on customer requirements. Roland Allan then worked at ePLDT Ventus as a Technical Support Representative from June 2008 to March 2009, providing pre-sales support for top IT brands to resellers and customers in the US and Canada.

Before these roles, Roland worked at 24/7 Customer Phils. Inc. as a Senior Customer Service Representative from April 2007 to March 2008, where they handled account management, billing, and technical support for a top Australian telecommunications company. Roland Allan also worked at IBM Daksh as a Customer Contact Associate - Level 3 from August 2005 to April 2007, where they served as a frontline customer service representative for a Fortune 100 telecoms company, later being promoted to assistant Team Manager.

Earlier in their career, Roland worked at SPI Technologies Inc as a Real Estate Content Abstractor from February 2005 to July 2005, and at Sitel as a Customer Contact Associate from July 2004 to October 2004, providing technical support for an American-based internet service company.

Roland Allan Lei obtained their Bachelor's degree in Management Information Systems, General from Pamantasan ng Lungsod ng Maynila, graduating in 2004. Prior to that, they completed their secondary education at St. Francis School from 1996 to 2000. Roland also attended Queen's Row Elementary School from 1989 to 1996 for their primary education.