Parisa Saniei

Sr. Software Support Engineer at Accela

Parisa Saniei has extensive work experience in the field of software support and project management.

In 2009, Parisa began their career at Gallery Systems as a Software Support Analyst, where they provided technical assistance to clients and ensured the smooth operation of software applications. Parisa worked in this role for five years until 2014.

In 2014, Parisa was promoted to the role of Associate Project Manager at Gallery Systems. In this position, they were responsible for various tasks, including product installation, configuration, and maintenance services for the eMuseum application. Parisa also had client relationship management duties and worked on matching the theme of existing websites with the eMuseum web publishing application. Additionally, Parisa worked with cultural institution collection search websites and applications and provided training and support to clients in customizing the eMuseum application using various technologies and best practices. Parisa held this position until 2018.

In 2019, Parisa joined Interact Software as a Technical Support Expert. In this role, they provided technical support to clients and utilized their expertise to resolve software-related issues. Parisa worked at Interact Software for two years until 2021.

Most recently, in 2021, Parisa joined Accela as a Senior Software Support Engineer. Parisa'sresponsibilities in this role include providing support and assistance to clients in resolving software issues.

Overall, Parisa's work experience demonstrates their expertise in software support, project management, and client relationship management.

Parisa Saniei completed their Bachelor of Science degree in Computer Software Engineering from Azad University (IAU) from 1996 to 2000. In 2013, they obtained a Microsoft SQL Server Administration Certificate from New York University, with a focus on Computer Engineering.

Location

New York, United States

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