Mitesh Kapadia

Mitesh Kapadia has extensive experience in customer-focused roles within the technology sector. Currently serving as Chief Customer Officer at Accern since October 2022, Mitesh transforms content into enterprise solutions utilizing no-code generative NLP. Mitesh also holds the position of VP Customer Experience at Agent Copilot and functions as an advisor for video personalization using Generative AI. Previously, Mitesh was Senior Director of Pre-Sales Solutions at Cinchy, leading the company through a Series B fundraising. Additional roles include Senior Pre-Sales Architect at Blackhawk Network Canada, Senior Sales Engineer at NexJ Systems, and co-founder of Inbox Cube Inc. Mitesh's earlier experience encompasses various consulting and engineering positions, with a strong foundation in computer engineering from the University of Waterloo.