Anthony Alequin

Anthony Alequin has a diverse work experience spanning over 15 years. Anthony began their career as a Customer Service Representative at PL$ Check Cashers, where they provided check cashing, money transferring, and vehicle title transfer services to customers. Anthony also took on shift supervision duties, including handling money transactions, conducting bank deposits, and preparing reports for at-risk customers.

After that, Anthony worked at HSBC Card Services as a Bilingual Customer Service representative. Anthony handled over a hundred service and sales calls daily, assisting customers with credit card accounts and addressing inquiries about unrecognized charges or general account information. Anthony consistently met sales goals by promoting financial hardship protection plans, credit report access, and identity protection services.

Anthony then joined Accertify, Inc. as a Bilingual Fraud Analyst. In this role, they reviewed online and phone order transactions to identify and prevent fraudulent credit card transactions. Anthony collaborated closely with travel and retail industry clients, providing feedback and suggestions to enhance fraud prevention strategies. Anthony also conducted quality assurance reviews and held monthly one-on-one sessions with fellow analysts to support their professional development.

Throughout their tenure at Accertify, Anthony took on progressively advanced roles. Anthony was promoted to Bilingual Fraud Analyst II, where they continued to work with assigned clients in the travel and retail industries. Anthony analyzed transactions for possible trends and adjusted fraud prevention rules accordingly. Anthony maintained constant communication with co-workers across different shifts to prepare for daily travel and retail trends.

Anthony's most recent position at Accertify is Senior Fraud Analyst. Anthony is responsible for working closely with assigned travel and retail industry clients, providing a 24-hour fraud prevention service. Anthony analyzes transactions, monitors trends, and collaborates with team leads and co-workers to develop effective fraud prevention strategies.

Anthony's work experience is characterized by a strong focus on fraud prevention, customer service, and sales. Anthony has developed expertise in identifying and preventing fraudulent transactions and is skilled in providing quality service to customers.

Anthony Alequin attended Trinity International University from 2003 to 2005. Following this, they enrolled in Northeastern Illinois University from 2005 to 2006. No degree or field of study was specified for either institution.