Betty Legrand is an experienced hospitality professional currently serving as the Guest Experience Activation Manager for Southern Europe at Accor since July 2023. Previous roles include Customer Success Associate at CXG and Customer Care at Staycation. Betty's career in hospitality began with positions at Hôtel Barrière Le Fouquet's Paris and Hôtel Plaza Athénée Paris, followed by various roles in food and beverage service and reception at multiple esteemed hotels, including Pullman Hotels & Resorts and Grand Hôtel des Thermes. Education includes an MSC in Hospitality Management from FERRANDI Paris and a Bachelor's degree in Hospitality Management from Vatel France, complemented by a Baccalauréat in Economic and Social Sciences from Lycée Alphonse Daudet.