Teri Bayrock

Teri Bayrock has a wealth of experience in customer support and operations. Teri is currently the Director of Customer Support at Accredible, starting in March 2023. Prior to this, they worked at WeGift as the Head of Customer Operations from May 2022 to February 2023.

From June 2018 to May 2022, Teri held the role of Head of Client Services at FundApps, where they successfully grew multiple teams and provided white glove support to clients. Before that, they worked as the Head of Customer Success at Trussle from April 2017 to June 2018, helping customers secure great-value mortgages and save money.

Teri gained significant experience at Hootsuite Media Inc., where they held various roles from 2012 to 2017. As the Senior Manager of CS Operations, they made strategic data-driven recommendations and scaled the support team globally. Teri also worked as the Customer Support - Channel Operations Manager, where they coordinated various initiatives, decreased support tickets, launched live chat, and conducted global training. Earlier in their career, Teri was a part of Vivonet as a Technical Support Analyst and held customer service roles at Bell.

Overall, Teri Bayrock has proven expertise in customer support, operations management, and team leadership in various industries, with a strong track record of success and improving customer satisfaction.

Teri Bayrock holds a Bachelor's degree in Psychology from Simon Fraser University. No further details regarding the start or end years of their education are provided.