Manesh Magan is an experienced professional in customer success and engagement, currently serving as a Senior Customer Success Manager at Accruent since April 2024, focusing on account management for utility industry customers utilizing the RedEye solution. Prior to this role, Magan was the Industry Lead at RedEye, where strong relationships were established with customers to enhance product adoption and provide innovative solutions. At Sunwater, from October 2019 to December 2022, Magan led the Customer Engagement Team and played a crucial role in implementing initiatives that improved customer and employee experiences. Earlier experience includes various leadership roles at Urban Utilities and Telstra, where Magan excelled in customer service management and relationship building. Magan holds a Master of Business Administration from Queensland University of Technology, completed in December 2021.
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