Christine Hansen

Christine Hansen has a diverse work experience spanning over several years, with their most recent role being the Head of Customer Access at ACH Group since October 2013. In this position, they were responsible for implementing change management strategies and transforming customer service teams, resulting in the return of the Veterans Home Care Program to surplus.

Prior to this, Christine worked at the Australian Red Cross from 2010 to 2013 as the Regional Coordinator for the AVID program. Christine'sresponsibilities included recruiting and managing a team across 12 countries, overseeing up to 200 volunteers, and establishing in-country operations. Christine also played a vital role in developing a model for implementation, which involved significant operational and security management as well as stakeholder engagement.

Christine's work experience also includes a role at Austraining International as a Regional Manager from 2006 to 2009, and at AusAID as a Senior Program Officer from 1998 to 2003.

Christine Hansen obtained a Bachelor of Nursing degree from The University of Manchester from 1981 to 1985. In 2001, they completed a Graduate Certificate in Health Economics from Curtin University. Additionally, Christine holds a certification in PRINCE 2 Project Management, although the details regarding the institution and the year of obtaining the certification are not specified.