Accounts Receivable And Collection Specialist

About Achievers The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™!

Our commitment to you: At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.

Reporting to the Accounts Receivable Manager, the Accounts Receivable and Collection Specialist will reach out to our customers to collect due payments. Your goal will be to maintain good client relationships while making sure payments are received on time. We expect you to be dependable and professional٫ to possess high-level communication and negotiation skills should and be able to work independently.

Responsibilities:

• Execute AR related processes accurately and in a timely manner by performing analysis and reconciliations, creating journal entries, and following up with open and reconciling items
• Identify outstanding account receivables and reach out to customers to discuss their debt
• Resolve billing and customer credit issues, and encourage timely payments
• Generate monthly reports and assist with account reconciliation
• Work with internal departments to address issues, recommend solutions, and respond in a timely manner to inquiries from both internal and external customers
• Assist in developing process improvement policies and procedures
• Assist in financial audits and collaborate with external auditors as necessary

Qualifications:

• Bachelor's degree in Accounting, Finance or Business Administration
• 2+ years previous experience in accounting, accounts receivable and collections
• Profound knowledge of collection techniques and billing procedures
• Ability to prioritize tasks given time-sensitive deadlines with excellent problem-solving ability
• Comfortable working with targets
• Patience and ability to manage stress
• Strong attention to detail combined with excellent analytical, verbal, written and interpersonal skills
• Proficient in Microsoft Office with advanced knowledge of MS Excel
• Experience working in a fast-paced environment
• Experience with NetSuite and Salesforce is an asset
• SaaS (software as a service) experience is preferred