Communications Specialist

About Achievers The "Achievers Employee Experience Platform™" empowers employees to recognize each other in real time and aligns them to the values and goals of the company. With almost 4 million global users, the Employee Experience Platform enables employees in over 170 countries. Visit us at www.achievers.com to learn more, and check out our platform in action here. Join us in our mission to Change the Way the World Works™!

Our commitment to you: At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a diverse group of colleagues who appreciate your strengths and are excited to learn from your experiences.

Achievers is seeking a motivated and detail-oriented Communications Specialist to join our growing team. The successful candidate will work closely with the Community and Campaign Manager and cross-functional teams to create and implement internal/external employee communications content which create excitement, drive Achievers program engagement and align teams and individuals to help shape our customers company culture. 

Responsibilities and Opportunities:

Strategic Development: - Create compelling message aging and positioning for different target audiences of the Achievers product

• Develop persuasive communication campaigns to drive program usage and adoption
• Develop communication plans based on the organizational and internal goals of our customers
• Contribute to the development of proposals and presentations to stakeholders Campaign Support and Ownership: - Support the planning and execution of customer campaigns under our paid service model
• Monitor and report on performance to optimize effectiveness
• Find process improvement efficiencies within our workflows Customer Enablement: - Collaborate with cross-functional teams to ensure consistent communication of messaging related to our product, thought leadership and best practices
• Create material to enable program administrators to successfully run their Achievers program through thoughtful communications strategies

Qualifications:

• Have a post-secondary degree in Communications, Journalism or related field, and 2+ years professional experience in internal/corporate/employee communications
• Have the proven ability to create content and craft key messages related to employee/human resources matters
• Have outstanding listening and communications skills, both written and oral
• Be confident at influencing at all levels of the organization and be more than approachable with your superior interpersonal skills
• Be proficient in multiple forms of communications technologies and approaches
• Be an expert writer in internal and employee communications that are engaging and informative
• Be adaptable, proactive, deadline-driven, results-oriented, highly organized and detail-oriented
• Demonstrate expert proficiency with MS Windows/MS Office Applications
• Embrace change and have experience in supporting change management process
• Enjoy working within a fast-paced, performance-based SAAS or similar professional environment
• Be a self-starter, able to work with general direction and exercise independent judgment
• Embrace lifelong learning
• Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and Achievers policies and procedures
• Sincerely show in every aspect of what you do that you are a great employee and dedicated team member of Achievers