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Alex Hau

Senior Customer Care Specialist at Achievers

Alex Hau has a diverse work experience. Alex worked at Achievers from 2017 to present, starting as a Member Experience Coordinator and then transitioning to an Account Specialist role. As a Member Experience Coordinator, Alex handled client concerns and inquiries, managed client issues and escalations, and provided support with database management and troubleshooting for the Achievers Mobile App. In the Account Specialist role, Alex collaborated on internal client campaigns, developed training documentation, and monitored the internal support queue. Prior to working at Achievers, Alex worked at Gatestone & Co. as a Collections Agent from 2016 to 2017. Alex also gained experience at Seneca College where they worked in Support Services from 2014 to 2015 and served as a Student Ambassador specializing in One Card from 2012 to 2014.

Alex Hau pursued their education with Seneca College, where they obtained a Diploma in Business Administration from 2011 to 2013. Their studies focused on the field of Business Administration and Management in general. Continuing their education, Alex then pursued a Bachelor of Commerce (B.Com.) degree in Business Administration and Management from 2013 to 2015 at the same institution.

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