Eli Samarasinghe

Eli Samarasinghe is a seasoned customer success professional with extensive experience in managing client relationships and driving growth in educational technology. Currently serving as Customer Success Manager II at Achievers since August 2024, Eli previously held key positions at Phreesia as Senior Client Success Manager, Lead and Client Success Manager from September 2021 to July 2024, along with a significant role at Kritik as Manager of Onboarding & Customer Success, demonstrating a track record of 122% year-over-year growth and establishing strong renewal pipelines. Eli's earlier career includes experience as a Research Assistant and Teaching Assistant at Carleton University, where engagement with students and academia was emphasized. Eli co-founded Educase while participating in Carleton University's entrepreneurship incubator, further showcasing a commitment to innovative educational solutions. Eli holds a Bachelor of Commerce degree in Management from Carleton University, earned in 2020.