Kosta Katsiapis is an experienced professional who has held various roles in technical support, customer service, and operations throughout their career. Kosta has managed teams ranging from 9-75+ employees, ensuring high-quality service and support for clients. Kosta has a Bachelor of Commerce degree from McMaster University and has worked for companies such as Apple, Wealthsimple, Rogers Communications, and CIBC. Their expertise lies in client experience, workforce management, technical support, and operations.
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