Olivia Lai Fat Fur

Support Delivery Manager at Achievers

Olivia Lai Fat Fur has a diverse work experience that spans various roles and industries. Olivia currently works at Achievers as a Team Lead for Software Engineering since March 2022. Prior to this, they were the Technical Support Manager at Achievers from April 2021 to March 2022, and before that, they held the position of Senior Technical Support Engineer from October 2020 to April 2021. Olivia also worked as a Technical Support Engineer at Achievers from August 2018 to October 2020.

Before joining Achievers, Olivia worked as an Account Specialist at Achievers from March 2017 to August 2018, and as a Bilingual Customer Service Representative from March 2016 to March 2017. Additionally, they were a French Translator at Mary Kay Cosmetics from November 2014 to January 2015.

Olivia's earlier work experience includes roles at Toronto French School as a Supervisor from September 2013 to April 2014, and at York University, Glendon Campus as a French Tutor from September 2013 to April 2014.

Olivia Lai Fat Fur completed their education at two institutions. From 2007 to 2010, they attended Lycée des Mascareignes, where they earned a Baccalauréat degree in Literature. Later, from 2011 to 2015, they enrolled at York University and obtained a Bachelor of Arts (BA) degree in Traduction.

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Previous companies

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Timeline

  • Support Delivery Manager

    June 1, 2023 - present

  • Team Lead Software Engineering

    March, 2022

  • Technical Support Manager

    April, 2021

  • Senior Technical Support Engineer

    October, 2020

  • Technical Support Engineer

    August, 2018

  • Account Specialist

    March, 2017

  • Bilingual Customer Service Representative

    March, 2016