SR

Sarah Rivers-Martin

Marketplace Program Manager at Achievers

Sarah Rivers-Martin has a diverse work experience spanning from 2010 to the present. Sarah currently holds the position of Marketplace Program Manager at Achievers, where they lead the transformation of existing marketplace programs through cross-functional collaboration. Sarah manages the full life-cycle of these programs with goals aligned to revenue, margin enhancement, efficiency, and customer experience. Prior to this role, Sarah worked as a Customer Success Manager, where they handled larger and more strategic enterprise clients. Before that, they served as a Customer Success Associate, managing a portfolio of 25 clients across various industries and achieving quarterly sales goals. Sarah also worked as an Account Specialist, where they supported Enterprise Accounts and created analytical reports, resolved HRIS integration errors, and provided support to program administrators and client success managers. Outside of Achievers, they have had experience as a Stage and Bar Manager at Peterhouse and Queens College, University of Cambridge, and as an Events and Promotions Assistant at Student Republic. Sarah also worked as an Outside Events Assistant at Spice Outside, where they assisted in planning and managing outside catering contracts. Overall, Sarah has gained experience in various roles and industries, demonstrating their adaptability and ability to excel in different environments.

Sarah Rivers-Martin completed their Bachelor's Degree in History at the University of Kent from 2011 to 2014. Sarah then pursued further education and obtained a Master's Degree in History, Philosophy, and Sociology of Science, Medicine, and Technology from the University of Cambridge from 2014 to 2015.

Links

Timeline

  • Marketplace Program Manager

    August, 2020 - present

  • Customer Success Manager

    April, 2018

  • Customer Success Associate

    January, 2017

  • Account Specialist

    December, 2015