Flavio Cosseddu

Flavio Cosseddu has a diverse work experience spanning different industries and roles. Flavio began their career in 2008 as a Researcher for the Political Science branch of the University of Sassari. Flavio worked on a National relevant project focused on reordering politics and e-inclusion. From 2010 to 2011, they were a Researcher/Consultant at Dog Comunicación. In 2011, they joined Sitel Iberica and worked as a UNI in Nokia - Italia.

In 2013, Flavio joined Achilles Group Limited where they held multiple positions. Flavio started as a Customer Onboarding representative, making outgoing and incoming calls to establish sales leads. Flavio then became the Customer Onboarding Team Leader and Network Training Facilitator, responsible for ensuring the team's understanding and skills to achieve customer onboarding KPIs. Flavio then transitioned to Manager, Supplier Account Management for Southern Europe, leading a team of telephone account managers and focused on increasing new subscriptions and retention rates.

In 2020, Flavio was promoted to the role of Head of Inside Sales for SEU and LATAM, supporting the Account Managers organization in achieving annual targets and developing inside sales training programs. Currently, Flavio is the Head of Customer Growth for SEU and LATAM at Achilles Group Limited. Flavio leads a sales team of account managers, drives sales growth, identifies sales opportunities, and establishes sales goals while increasing customer retention rates.

Flavio Cosseddu's education history is as follows:

- From 2009 to 2010, they attended Universidad Carlos III de Madrid and obtained a Master's degree in Comunicazione politica e istituzionale.

- In 2010, they attended a seminar on Governance and Political Management at the University of Washington.

- From 2006 to 2008, they pursued post-graduate studies at Università degli Studi di Sassari, focusing on a degree in Publishing industry, Multimedia Communication, and Journalism.

- From 2002 to 2006, they completed their undergraduate studies at Università degli Studi di Sassari, earning a degree in Communication sciences and journalism.

In addition to their formal education, Flavio Cosseddu has obtained several certifications, including:

- "Cómo gestionar empleados con alto potencial" from LinkedIn in October 2020.

- "Gestión de clientes potenciales" from LinkedIn in October 2020.

- "Managing Virtual Teams" from LinkedIn in October 2020.

- "Persuadir a los demás" from LinkedIn in October 2020.

- "Cómo tener conversaciones difíciles" from LinkedIn in September 2020.

- "Desarrolla la adaptabilidad de tu equipo" from LinkedIn in September 2020.

- "Liderazgo inclusivo" from LinkedIn in September 2020.