Steven Q. Riddick

Steven Q. Riddick currently serves as the Head of Professional Services for North America at ACI Worldwide, where the focus is on delivering mission-critical solutions to banks, merchants, and payment providers. Previously, Steven held several key positions at Visa, including Vice President of Service Revenue & Commercialization, where responsibilities included managing a $750M P&L and driving growth to $1B, and Vice President of Client Success, which emphasized operational excellence for global clients. With extensive experience in product strategy and consulting across various companies, including Fiserv and Global Payments, Steven has a proven track record of driving significant revenue growth and operational efficiencies. Steven holds a Bachelor of Science degree in Business from the University of the Potomac and has a diverse background in financial services and consulting, beginning with roles in credit unions and staffing agencies.