Heleen Bosch

Business Analyst at Acorel

Heleen Bosch has gained extensive work experience in various roles and industries throughout their career. Heleen is currently working as a Business Analyst at Acorel, where they collaborate with clients to enhance customer experience through SAP implementations. Heleen'sresponsibilities include documenting processes, business requirements, user stories, and functional requirements, all with a customer-driven focus.

Prior to their current role, Heleen held positions at Deloitte, where they worked as a Senior Consultant Business Process Transformation and later as a Consultant Business Process Transformation from 2018 to 2022.

Additionally, Heleen has experience at Assurant as a Senior Operational Support Associate in 2018 and at The Warranty Group as a Senior Operational Support Associate from 2016 to 2018. Heleen played a pivotal role in successfully merging operations and optimizing processes during their tenure at The Warranty Group. Heleen also worked as an Assistant Underwriter at The Warranty Group from 2015 to 2016, where they handled tasks such as producing management reports, budgeting, auditing financial reports, and assisting with product development.

Furthermore, Heleen gained internship experience at Unilever as an Intern Category Management Conserved Soups and Meats in 2014. Heleen also worked as a Shore Excursions Call Center Agent at Holland America Line during the summers of 2012 and 2013, where they assisted customers with booking excursions and addressing their inquiries.

In 2010 and 2011, Heleen served as a Board Member External Affairs of Faculteitsvereniging EOS, where they oversaw the daily operations of the student organization and managed three committees. Additionally, they worked as a Ski Teacher at Ski Masters Ski School from 2005 to 2008.

Overall, Heleen Bosch has a diverse background with experience in business analysis, process transformation, operational support, underwriting, category management, customer service, and leadership roles.

Heleen Bosch has a diverse education history starting from their high school years. Heleen attended International School Bellevue from 2002 to 2006 and obtained their International Baccalaureate and High School Diplomas. Continuing their education, they pursued a Bachelor of Science (B.S.) in Politicologie (Political Science) from Vrije Universiteit Amsterdam (VU Amsterdam) from 2009 to 2012.

In 2012, Heleen embarked on a Study Abroad program at the University of Pennsylvania, focusing on Liberal Arts and Sciences/Liberal Studies for a brief period. Following this, they earned a Master's Degree in International Economics and Business, specializing in International Management from Utrecht University between 2013 and 2014.

Furthermore, Heleen has also obtained certifications in Lean Six Sigma methodology. In 2016, they acquired their Lean Six Sigma Yellow Belt from British Standards Institute BSI-KSA. The following year, they attained their Lean Six Sigma Green Belt from the British Standards Institute in May 2017.

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Previous companies

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Timeline

  • Business Analyst

    July, 2022 - present