Mike Cassidy

Customer Service Operations Manager at Acorn Insurance

Mike Cassidy currently serves as the Customer Service Operations Manager and Mobility Relationship Manager at Acorn Insurance and Financial Services Limited, a position held since April 2023. Prior roles at Acorn Insurance included Operational Improvement & Relationship Manager, Customer Service Manager, and Insurance Specialist from October 2020 to February 2023. Mike began a career in insurance as a Senior Sales Agent at Freeway UK Insurance from February 2014 to May 2018. Educational qualifications include a Foundation Year in Business Management with Law from The University of Salford and a National Vocational Qualification in Sales from the National Sales Academy.

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Timeline

  • Customer Service Operations Manager

    October, 2023 - present

  • Mobility Relationship Manager

    April, 2023

  • Operational Improvement & Relationship Manager

    September, 2022

  • Customer Service Manager

    November, 2021

  • Insurance Specialist

    October, 2020