Jonathan Campbell

Lead Customer Success Manager at Acquia

Jonathan Campbell has a diverse work experience spanning various industries. Jonathan is currently working at Acquia as the Lead Customer Success Manager, a role they have held since January 2023. Prior to this, they served as the Senior Customer Success Manager at Acquia from September 2021 to January 2023, and as a Customer Success Manager from June 2019 to September 2021.

Before joining Acquia, Jonathan worked at Accenture as a Project Manager from August 2018 to June 2019. In this role, they managed a team of experience designers and web-developers, overseeing the redesign of a digital property for a large financial services company.

From 2014 to 2018, Jonathan worked at Genuine, initially as an Interactive Producer from October 2014 to July 2016, and later as a Senior Producer from July 2016 to August 2018. In these roles, they managed projects for clients such as Beth Israel Deaconess Medical Center, PTC, athenahealth, Akamai, and the Cleveland Browns.

Prior to joining Genuine, Jonathan worked at The MENTOR Network as a Digital Marketing Specialist/Project Manager from February 2012 to October 2014. Jonathan was responsible for managing projects for the launch of new company websites and establishing strong relationships with vendors.

Jonathan also has experience working at Spiraledge, Inc as a Content Team Lead/Product Manager from July 2009 to January 2012, overseeing the operations of the iSport.com networking site. Additionally, they worked as a Sports Journalist/Copy Editor at Delaware County Daily Times from November 2006 to May 2009 and at The Daily Journal from February 2006 to November 2006, covering sports and performing copy editing and page layout tasks.

Jonathan Campbell has a Bachelor of Arts degree in Journalism from Temple University. Additionally, they obtained a certification as a Certified Scrum Master from Scrum Alliance in June 2018.

Links

Previous companies

Accenture logo
The MENTOR Network logo

Timeline

  • Lead Customer Success Manager

    January, 2023 - present

  • Senior Customer Success Manager

    September, 2021

  • Customer Success Manager

    June, 2019