Carolyn Copeland

Carolyn Copeland is a dedicated IT professional with extensive experience in technical support roles. Currently serving as a Deskside Support Technician at ActioNet, Inc. since October 2025, Carolyn previously worked at The MIL Corporation for a decade, holding various positions including Technical Support Specialist II, Desktop Support Engineer, and Help Desk Analyst. Earlier experience at Topgolf involved guest services at a high-tech driving range, and a brief tenure as a System Engineer at CareFirst BlueCross BlueShield focused on software installation and network protection. An IT student at Year Up United, Carolyn participated in a comprehensive program designed to prepare individuals for careers in IT support. Carolyn studied at Northern Virginia Community College between 2014 and 2015.