Elena Villanúa Rodríguez

Elena Villanúa Rodríguez has a diverse work experience spanning over several industries and roles. Elena'smost recent position was at ActiveCampaign as a Customer Success - Enablement Specialist, where they effectively resolved customer inquiries and identified product improvements. Prior to that, they worked as a Product Support Specialist at the same company, diagnosing complex software issues, composing personalized responses, and troubleshooting customer problems. Elena also has experience as a Co-Founder & Product Owner at Moroccan Craft Rugs and as a Customer Technical Services Analyst at Mastercard. Elena worked as a Senior Operations Analyst and Operations Analyst at Global Payments, a Service Desk Analyst at SiteMinder, and a Customer Support Tier 1.5 at Pole To Win International. Earlier in their career, they held positions as a Senior Technical Support Tier 2 at Teleperformance Hellas, a Teacher at Anne-Axarquia Charity, and an Administrative role at Association Anne-Axarquía. Elena also worked as a Remodeling Manager at Rebuilding and Constructions Pedro Jiménez. Elena's work experience showcases a wide range of skills and a strong commitment to providing excellent customer service.

Elena Villanúa Rodríguez completed their Associate's degree in Business Administration and Finance from I.E.S. Juan de la Cierva, Málaga from 2004 to 2006. Additionally, they obtained the English C1, Cambridge English: Advanced (CAE) certification from Cambridge English Academy in March 2018. In June 2000, they also earned the French A2 certification from the Official Language School (E.O.I.).