Debra Bluford Davis is a seasoned professional with extensive experience in customer service management and program oversight. Currently serving as a Senior Customer Service Manager at AdaptHealth since July 2017, Debra is responsible for managing a team of customer service representatives and consistently exceeding customer satisfaction goals. Prior roles include Program Manager at Covance, where responsibilities involved client program planning and deliverable review, and Provider Relations Manager at ValueOptions, Inc.®, overseeing operations for over 12,000 network providers. Additionally, roles at Express Scripts and Fiirst Health focused on client services and operations supervision, demonstrating a strong aptitude for team management and client relationship development.
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