SC

Shelley C.

Customer Support Analyst at Adaptive Insights

Shelley C. has a diverse work experience spanning over several decades. Shelley is currently employed at Workday Adaptive Planning as a Customer Support Analyst since May 2023. Prior to this, they worked at National Vision Inc. as a Sr. Financial Business Analyst from November 2021 to April 2023.

Before joining National Vision Inc., Shelley had a long tenure at Children's Healthcare of Atlanta. Shelley held various roles, including Financial Systems Support Supervisor from December 2016 to October 2021, Lead Financial Systems Analyst from January 2015 to December 2016, Senior Applications Analyst from December 2013 to January 2015, and Application Analyst from July 2012 to December 2013.

Earlier in their career, Shelley worked at American Software, Inc. as a Network and Systems Manager from January 1998 to July 2012. Shelley was responsible for IT infrastructure support and providing business analyst support for the Finance department. Shelley also played a key role in overseeing and executing the Sarbanes-Oxley IT audit.

Shelley's work experience also includes roles at Watkins Associated Industries as an Enrollment Coordinator Staff from January 1994 to January 1998, and at Great Dane Trailers as an Accounting Clerk from January 1993 to January 1994.

Shelley C. began their education in 2004 at Georgia State University Perimeter College, where they pursued an Associate of Science (A.S.) degree in General Studies. Shelley completed their studies there in 2005. In 2006, Shelley attended Kennesaw State University to study Information Technology, but their degree status is unspecified.

In addition to their formal education, Shelley has obtained several certifications. In 2019, they earned a Lean Six Sigma White Belt Certification from Emory University. In 2016, they completed the "Inspiring Leadership through Emotional Intelligence" course from Coursera Course Certificates. Shelley also obtained the "Windows 10 Anniversary Update Essential Training" certification from LinkedIn in the same year.

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Timeline

  • Customer Support Analyst

    May, 2023 - present