Derek McShane

Derek McShane has been working in the IT field since 2008. Derek's most recent role is as an IT Support Specialist for adNET Technology Management since 2021. Prior to this, they were an Information Technology Support Specialist for CTI Technology from 2020 to 2021. From 2017 to 2020, they worked at XL.net as an IT Technician and Service Delivery Coordinator. From 2015 to 2017, they worked as an IT Solutions Engineer at Imagetec LP, where they were responsible for networking printers, setting up and configuring SMB and SMTP, and providing on-site technician services. From 2014 to 2015, they worked as a Technical Support Specialist for Phoenix Systems and Service Inc, where they set up and maintained IP cameras and security systems for door entrances. From 2011 to 2014, they worked as an IT Technician Level 1 for ADNet Consulting, where they helped troubleshoot customer computer, printer, scanning, email, and network issues. Finally, from 2008 to 2011, they worked as a Sales Representative for Wireless Planet, where they helped customers select the best rate plans and cellular phones for their needs and assisted them with setting up their phones.

Derek McShane obtained their Associate's Degree in Network and System Administration/Administrator from DeVry University between 2011 and 2012. Derek then went on to obtain their Bachelor's Degree in Network Communication and Management from DeVry University between 2011 and 2014. Additionally, in February 2017, they obtained the PaperCut Certification. Derek also holds the FCP-900 Fiery Professional Certification from EFI Fiery Professional, as well as the VMware Certified Associate 6 Data Center Virtualization from VMware.