Ross McGuire is an experienced professional in customer success and business management, currently serving as Director of Adobe Business Direct and Director of Pre Sales, Customer Success & Retention at Adobe. Prior roles include Head of Customer Success at Automation Anywhere, Director of Customer Success EMEA at Symantec, and Director of EMEA Services at Blue Coat Systems prior to its acquisition by Symantec. Ross's career at Adobe Systems also featured a role as Enterprise Support Manager. Academically, Ross holds a Postgraduate Diploma in Information Technology with Software Engineering from the University of the West of Scotland, as well as a Bachelor of Science from the University of Glasgow.
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