Nicole Kennedy

Scheduling Team Manager at ADT

Nicole Kennedy has held various positions in different companies such as Allegiant, Vacation Solutions, Inservice ROI, and ADT. In their current role at ADT, Nicole serves as the Scheduling Team Manager, ensuring the team meets their goals and focuses on maintaining a positive customer experience. Prior to this, Nicole worked as a Gate Agent, Sales Service Representative, and Medical Records Clerk, showcasing their diverse skill set and experience in different industries. Additionally, Nicole has taken on roles as Team Lead, Training Mentor, Productivity Specialist, and Customer Service Representative, all aimed at helping their team achieve success and prioritize customer satisfaction.

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Timeline

  • Scheduling Team Manager

    March, 2022 - present

  • Team Lead

    February, 2021

  • Training Mentor

    September, 2018

  • Productivity Specialist

    February, 2015

  • Customer Service Representative

    December, 2014

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