Melissa Johnson

Melissa Johnson has a diverse work experience spanning over 30 years. Melissa is currently working at Adtalem Global Education as the Director of Product Management. In this role, their responsibilities include overseeing the planning and execution of innovative digital products and solutions for Adtalem's portfolio of institutions.

Prior to their current role, Melissa worked at Laureate Education, Inc. for 9 years. During their time there, they held various positions including Director of Operations, Senior Operations Manager, Operations Manager, and Program Manager. In these roles, they provided business analysis, operations support, and project management support for the enrollment, admissions, and student services teams at Walden University. Melissa was also responsible for supporting the implementation of contact center technology.

Before joining Laureate Education, Inc., Melissa worked at Entertainment Publications, LLC for over 20 years. Melissa held roles such as New Products & Process Manager, Field Operations Manager, Regional Business Manager, Area Operations Manager, Division Operations Manager, Regional Account Executive, Account Executive, and Customer Service Representative. In these roles, they were responsible for various aspects of operations, sales, customer service, and management.

Overall, Melissa Johnson has a strong background in product management, operations support, project management, and customer service. Melissa has experience in both the education and entertainment industries.

Melissa Johnson attended Hood College from 1986 to 1990, where they earned a Bachelor of Arts degree in Law & Society, with a minor in Social Work. In 1989, they briefly participated in the Washington Semester Justice & Law Program at American University.