Advanced Call Center Technologies, LLC
Covana Simon has a wealth of experience in operations, customer experience, training & development, and internal resolution. With a background in handling client relationships and providing support for agents and subject matter experts, Covana has demonstrated proficiency in training, quality control, and policy processing across various industries. Covana graduated from Northwestern State University with a BGS in General Studies, Music Education, Educational Technology, and English.
This person is not in any offices