Annelie Klein

Customer Service Specialist at Advanced Claims Technologies

Annelie Klein has held several positions in the past. In 2020, they were a Customer Service Specialist at Advanced Claims Technologies, where their job focused on providing exceptional customer service to customers and draftsman. In 2019, they were a Promotions Coordinator at Stillpoint Massage, where their duties included writing business policy and procedures and orientating independent contractors on policies and procedures. From 2009 to 2011, they were a Student Affairs Professional II, Graduate Coordinator Assistant, Student Affairs Professional I, Graduate Coordinator Assistant, Administrative Associate I, Office Manager and Administrative Specialist I at the University of Georgia, College of Pharmacy, Clinical & Administrative Pharmacy. Her duties included supervising staff personnel, approving and processing staff payroll and leave, P-Card Manager, processing applicants, and updating the Faculty Activity Repository. From 2005 to 2009, they were an Administrative Assistant II at the University of Georgia, College of Education, where their duties included loading all department undergraduate courses, scheduling classrooms and meetings, collecting graduate and undergraduate course syllabi, developing tracking system for graduate assistant hours, assisting potential and current undergraduate and graduate students, preparing student information guides, and supervising Federal Work-Study Student.

Annelie Klein's education history consists of an Associate in Arts degree from Truett McConnell College, which they obtained between 1991 and 1994. In 2010, they obtained a Front Line Leadership Certificate from the Carl Vinson Institute of Government, UGA. Annelie also holds a number of certifications from Pryor Learning Solutions | Fred Pryor Seminars | CareerTrack, including 9 Traites of Highly Successful Teams (2018), Basic Supervision (2018), Communicate with Tact and Professionalism (2018), Project Management Workshop (2017), Making the Transition from Staff to Supervisor (2017), Leadership, Team-Building and Coaching Skills for Managers and Supervisors (2017), Managing Emotions Under Pressure (2016), The Adobe Photoshop Conference (2016), Microsoft Excel: Beyond the Basics (2016), Communication Skills for Women (2015), UGA Diversity and Inclusion Certificate (2014), and Certified Academic Advisor (2013). Additionally, they are a Notary Public in both Gwinnett County Government (2021) and Athens-Clarke County, Georgia (2011).

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Timeline

  • Customer Service Specialist

    June, 2020 - present