Vicky Theodorou

Vicky Theodorou is an experienced Operations Manager with a background in IT service management. With a strong focus on incident and problem management, Vicky has worked in various companies such as Advania Group, Content+Cloud, Together- loans, mortgages & finance, Bet365, GENIKI BANK SOCIETE GENERALE Group, and Broker Systems. Holding a degree in Service Management and IT Service Management, Vicky has also completed ITIL Version 3 certification. With a strong track record of implementing IT service desk functions, managing service levels, and driving process improvements, Vicky is a seasoned professional in the field.