VP

Virginia Pes

Customer Service Officer at Advanzia Bank S.A.

Virginia Pes is a skilled professional with extensive experience in customer service and translation. Currently serving as a Customer Service Officer at Advanzia Bank S.A., Virginia manages customer relationships for the French and Italian markets and oversees quality control for the call center operations in those languages. Previously, Virginia held the position of Italian Digital Content Editor at Wunderman Thompson Commerce, where translation of promotional materials to enhance clients' presence on Amazon was a key responsibility. Virginia's background also includes roles as a Freelance Proofreader at TVT Media, volunteer translator and proofreader at the Sedicicorto International Film Festival, and a trainee at the European Parliament. Virginia's academic qualifications include a Master's degree in Language, Society and Communication from Alma Mater Studiorum – Università di Bologna and a Master in Audiovisual Translation from Università degli Studi di Parma.

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