Jim Flaws

Business Development & Customer Success Regional Director at ADVEEZ

Jim Flaws has a diverse work experience spanning various roles and industries. Jim is currently working as the Business Development & Customer Success Regional Director at ADVEEZ since 2022. Prior to that, from 2020 to 2022, they served as the Vice President, North America at Blackhawk.io, where they led the development and execution of new client acquisition strategies. Jim also played a key role in launching Blackhawk's SaaS platform in the US market and collaborated with partners to penetrate the market.

Before joining Blackhawk.io, Jim was a Product Manager at Invictus Gurus in 2019, where they owned and managed two in-house-created custom web products. Jim worked closely with clients to understand their needs and incorporated them into the product design and release schedule.

In 2018 and 2019, Jim worked as a Corporate Auditor at Menzies Aviation, where they ensured compliance and efficiency in corporate operations. Prior to that, from 2014 to 2017, they were a Senior Product Manager at INFORM GmbH - Optimization Software. During their tenure, they provided consulting and implementation support for aviation software technology and managed client relationships with global airlines and logistics corporations.

Jim also has a strong background in management and organizational change. From 2009 to 2014, they worked as a Senior Product Manager at American Airlines, leading the replacement of a legacy operations tool and developing solutions based on business requirements. Jim also served as an Organizational Change Manager, designing and delivering projects that generated a significant return on investment. Additionally, they held roles in human resources, corporate policy, customer services, international compensation and benefits, and managed the drug and alcohol program at American Airlines.

Throughout their career, Jim has demonstrated expertise in business development, product management, project management, and organizational change, with a focus on the aviation industry.

Jim Flaws completed their education by obtaining a Master of Business Administration (MBA) degree in International/Global Studies from The University of Texas at Arlington in 2011. Prior to that, they earned a Bachelor of Business Administration (BBA) degree in International Business Management from Northwood University. The exact years of their undergraduate education are not provided.

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Timeline

  • Business Development & Customer Success Regional Director

    July, 2022 - present