Customer Service · Full-time · Colombo, Sri Lanka
Your Family
Adventus.io is a B2B2C SaaS-based marketplace supporting institutions, recruiters and students within the international student placement sector. Our innovative platform allows institutions, recruiters and students to directly connect with one another, resulting in matching the right international study experience with students across the world.
Founded in 2018, we’re on a mission to change the way the world accesses international education. Behind the technology, we have over 350 amazingly talented humans making it all happen. We’re looking for ambitious self-starters who want to be part of our vision and create a positive legacy.
Your Community
The Partner Success team is responsible for delivering exceptional experiences for our partner institutions worldwide, from relationship management to implementation and delivery to reporting and insights.
Your Position
As Partner Success Coordinator, you will provide operational support to the management team and will provide administrative, reporting and follow up support to the business leads. The internal job title shall be Partner Success Coordinator.
Your Impact
You will contribute to the sales support, partnership onboarding and renewals processes. Through the reporting and maintenance of data you will provide insights to the management team.
Your Backstory
1+ years of experience with reputed universities in US/Canada/UK/Australia or worked as University Partnership Coordinator/Executive
Real desire to learn and to develop a career in client and project management
Excellent organisational skills
A great team player
You lead by example, demonstrating a proactive and positive approach to partner success
Steadfast commitment to overcoming obstacles and challenges in a collaborative and open way
Exceptional attention to detail and analytical skills
Focus on continuous improvement and positive change
Demonstrable interpersonal and influencing skills
Willingness to get involved and work towards shared objectives
Your Contribution
Sales support, On-boarding and Renewals Process
Partnership and Project Management
Reporting and Insights
Support with the provision of timely, accurate and engaging reporting to a variety of stakeholders
Contribute to our approach to reporting and analytics
Your Environment
You will be working in a highly collaborative environment at Adventus.io. This position is office-based. You will be provided with the necessary tools and equipment to carry out the role.
At Adventus.io, our partners come from all walks of life and so do we. We hire great people from a variety of backgrounds, not just because it’s the right thing to do, but because diversity makes us even greater. We want you to be you so welcome the unique contributions that you can bring regardless of your education, culture, ethnicity, race, gender.
Open roles at Adventus.io