Hyder M

Hyder M is a skilled ServiceNow Developer with a robust background in implementing and customizing IT service management solutions across multiple organizations. Currently at AEP Ohio since May 2021, Hyder M focuses on analyzing end-user requirements and delivering project deliverables in a hybrid environment transitioning to Agile methodologies. Previous experience includes roles at Ford Motor Company, where Hyder M implemented key ITSM modules such as Incident and Change Management, and at Wells Fargo, where Hyder M developed service catalogs and ITIL modules. At IBM, Hyder M designed and engineered solutions utilizing JavaScript to meet diverse business workflow needs.