Erin Hernandez

Erin Hernandez is the HR Coordinator at Aerin Medical. Erin was previously an Account Manager at Marsh & McLennan Agency - Southwest from July 2019 to September 2021. In their role as an Account Manager, Erin was responsible for upholding client relationships by providing outstanding service in addressing issues and maintaining partnerships with insurance carriers. This included managing clients through the annual benefits renewal process, including the Request for Proposal process, and helping them to provide exemplary options to their employees. Erin was also responsible for solving escalated employee benefits issues for clients to ensure their workers remained satisfied with their offerings.

During their time at Marsh & McLennan Agency - Southwest, Erin was promoted to Account Manager within nine months due to their mastery of the benefits renewal cycle and outstanding client service skills. As an Account Manager, they led virtual and in-person Benefits Open Enrollment meetings annually for eight clients and over 3,500 employees. Erin also guaranteed client benefits compliance by reviewing plan contracts and completing policy checklists. In addition, they actively assisted in planning events for their office to maintain company culture while in a remote environment. Lastly, Erin was elected to represent their office of 65 employees to develop and drive process improvements through the regional internal innovation council. Erin currently manages a book of business incorporating $1,095,483 of annual revenue between eight clients.

Erin Hernandez has a Bachelor of Science in Public Relations/Image Management from The University of Texas at Austin.

Their manager is Melissa Moreno, Director, Human Resources.