Victoria Abubikirova

Victoria Abubikirova has over 13 years of experience in client management within the travel industry, currently serving as Client General Manager at Aeroclub / BCD Travel since August 2010. In this role, Victoria manages relationships with international and domestic customers, negotiates contracts and payment terms, and oversees the implementation of accounts while handling complaints and disputes effectively. Prior to this, Victoria worked as a Remote Account Manager at American Express Business Travel, where responsibilities included managing a portfolio of clients, developing travel programs, and analyzing travel policies. Victoria also held a Sales Support position, providing administrative and operational assistance to enhance customer relationships. Victoria holds a Specialist degree in Foreign Languages, Literatures, and Linguistics from Tula State Pedagogical University.