Monserrat Figueroa

Monserrat Figueroa is an experienced marketing and management professional with a strong background in customer relationship management and loyalty programs. Currently serving as Head of Banks at Aeromexico since July 2022, Monserrat also holds the position of Retail Sr. Manager at Club Premier from January 2014, where responsibilities include strategizing for the Customer Relationship Management function and managing retail operations for revenue growth. Previous roles include Co-brand and Bank Relationship Manager at Club Premier, Rewards Program Manager and Senior Vendor Management Consultant at Mastercard, Marketing Manager at Banamex, and Membership Rewards Marketing Coordinator at American Express. Monserrat earned an MBA in Marketing from Universidad Anáhuac, enhancing skills in strategic marketing, partnership development, and budget management.