Sebastian Rocha

Support Lead

Sebastian Rocha is a professional with extensive experience in customer support, sales management, and international business. Currently serving as a Support Lead at Aescape since May 2024, Sebastian previously held roles at Diligent and Tribal as a Customer Support Specialist. Prior to that, a Global Service Desk Specialist position was held at WeWork. Sebastian's sales expertise was developed as a Sales Manager at IMA and as a Gerente de Ventas at Rocso Representaciones Turísticas SA de CV, where training and direct engagement with travel agencies were key responsibilities. Additional experience includes serving as a Rewards Consultant for Mastercard and as a Gerente de exportaciones at Rocso Trading SA de CV. Sebastian Rocha holds a Bachelor’s Degree in International Business from Tecnológico de Monterrey, earned between 2011 and 2016.

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