Odion Ughele

Customer Success Manager at Aetonix

Odion Ughele has a diverse work experience spanning across various industries. Odion started their career in 2015 as a Customer Service Representative at GO Transit Toronto, where they provided second-level customer service and resolved complex customer queries and complaints. In 2017, they worked as a Lead Sales/Customer Service Representative at Tommy Hilfiger, where they delivered excellent service, maintained store cleanliness, and assisted customers with their needs. In 2018, they transitioned to the role of a Telesales Representative at S&P Data, where they liaised with customers, recommended solutions, and resolved billing issues. Starting from 2019, Odion joined Apple as a Senior Software Analyst, contributing to software analysis and development. Most recently, in 2022, they worked as a Software Analyst at Aetonix, resolving software issues, managing system deployments, and providing support to ensure timely resolution of business issues.

Odion Ughele began their education in 2013 at Southern Ontario College, where they obtained their Ontario Secondary School Diploma. In 2014, they enrolled at Trent University and pursued a Bachelor of Business Administration (BBA) degree with a focus on Information Systems. Odion completed their studies at Trent University in 2018.

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