Jennifer Garcia

Jennifer Garcia, Call Center Manager, has been an Alert Communications employee for nearly 20 years. With a long history of dedication to the company, Jennifer is committed to the ongoing professional development of all agents at every level. After graduating from Sawyer College as a paralegal in 1996, Jennifer drew upon her legal education to develop the Legal Training Module for Alert Communications. She is also the author of the comprehensive training series all Alert supervisors and agents are required to attend. Jennifer has been instrumental to building a positive corporate culture at Alert, providing oversight for training, mentoring, and coaching their more than forty Alert Communications staff members. She plays a key role in making sure their agents are successful and able to provide the highest level of quality to the clients.