Firas is an experienced professional who has worked in various roles in the banking industry for multiple years. Firas Shafiq Fadzli has a strong background in customer resolution, investigation, and customer service management. Firas has led teams, implemented quality assurance processes, and devised strategies to enhance customer experience. With a solid educational background in business management and e-Business, Firas is equipped with the knowledge and skills to excel in their roles.
April, 2023 - present
March, 2021