Kristy Cook is an experienced Quality Assurance Supervisor currently working at Affirm since July 2019, having previously served as a QA Lead. Prior experience includes roles at rue21 as an Inventory Planner and Inventory Analyst, and at The Kraft Heinz Company as a Quality Analyst, where Kristy managed customer complaints and identified trends. Earlier career stages at Verizon Wireless involved various positions, including Web Tech Analyst and Performance Assurance Coordinator, focusing on quality monitoring, content creation, and customer support. Kristy holds a Bachelor of Arts in Business Administration with a concentration in Marketing and a minor in Sport Management from the University of Mount Union, completed in 2007.
October, 2022 - present
July, 2019