Angela R.

Angela R. has extensive experience in various roles related to digital transformation and customer engagement. Angela is currently Vice President of Strategic Partnerships at Afiniti, where they drive and manages global partnerships and client relationships. Prior to that, Angela worked as a Principal Customer Success Manager at Nuance Communications, where they focused on strategic management for enterprise customers across various digital channels. Angela also held the position of Head of Digital Conversation at Centrica, where they led the digital contact transformation for the company. Before that, Angela worked at Dixons Carphone as a Digital Programme Manager and Live Chat Channel Manager, responsible for implementing digital contact transformation strategies and managing web chat channels. Earlier in their career, Angela worked at LivePerson in various roles, including Enterprise Customer Value Manager and Enterprise Implementation & Programme Manager. Angela has also worked at CAS Systems, Tribac Leaf Limited, Esporta Plc, and TSA Human Resources, gaining experience in project management, IT support, sales support, and HR administration. Angela's work experience showcases their expertise in digital transformation, customer engagement, and strategic management.

Angela R. attended Pinetown Technical College from 1996 to 1997, where they obtained an NSC (National Senior Certificate) in Business Studies, Accounting, and Administration. Prior to that, they attended Queensborough Girls High School in South Africa from 1991 to 1996, however, no degree or field of study information was provided for this period.