Lizah Kinyua

Lizah Kinyua is the Head of operations in the Africa 118 contact center with over 10 yrs experience in the contact center industry. Prior to joining Africa 118, Lizah was a consultant in Business Processes in and around Contact Centers with 6 companies in her consultancy portfolio.

Prior to venturing out as a consultant Lizah had worked with CCI Kenya where she started off as a call center executive and rose through the ranks to a Quality Analyst, a Call center supervisor and eventually a Campaign Manager for a set of accounts e.g. Britam insurance, Madison insurance, Chloride exide, Autoxpress, Hewlett-Packard, Chase assurance and D.light Kenya.