Tony Lancaster

Tony Lancaster is an experienced insurance professional with a strong background in commercial claims operations and technical motor management. Currently serving as the Head of Commercial Claims Operations at Ageas in the UK since March 2018, Tony oversees claims for property and liability across multiple locations. Prior to this role, Tony held various positions at AXA, including Technical Motor Operations Manager and Technical & Large Loss Claims Manager, managing teams across sites handling complex personal injury claims. Tony's career also includes significant experience at Direct Line Group and NIG Commercial, where responsibilities encompassed managing large teams and portfolios of motor, property, and liability claims. Tony began the professional journey in claims handling at Hibernian Insurance. Tony's academic background includes A Levels in Law, English, and History, complemented by 7 GCSEs, demonstrating a solid foundation for a successful career in the insurance industry.